‘Secret’ Apple retail policy reportedly rewards polite customers with free fixes, replacements

By news@appleinsider.com (Mike Peterson) In a viral TikTok video, a former Apple Store employee revealed a special program which retail employees could use to “surprise and delight” customers with additional perks.Credit: AppleTikTok user @Tanicornerstone explained the supposed program in a response to a video asking for the “secrets that only the employees know.”…

Source:: Apple Insider